The US Federal Aviation Administration reported Monday that multiple US airlines are facing problems "with a flight planning weight and balance program called AeroData" which has affected mainline and regional operations "to varying degrees."
The problem is said to have caused widespread flight delays, and forced taxiing planes to return to their gates.
#Traveler Alert✈️: Several U.S. #airlines are experiencing computer issues this morning. Please contact your airline directly for flight information and updates. The #FAA does not cancel flights. #FlySmart pic.twitter.com/5x4U3f6ogu
— The FAA (@FAANews) 1 апреля 2019 г.
In addition to the mentioned carriers, JetBlue and Alaska Airlines have also been affected, according to the FAA.
Delta and Southwest each acknowledged the problem on Twitter, saying they were was working hard to resolve the issue.
Hey Brian — We're working diligently to get this issue resolved, and your patience is greatly appreciated. Our Team in the airport will provide updates as new information becomes available —Kayla
— Southwest Airlines (@SouthwestAir) 1 апреля 2019 г.
It's affecting our flights system wide, and we're working to see if it's affecting any other carriers this morning as well. In the meantime, once more information has been made available our Agents at the airport will be happy to disseminate it to y'all. —Rocky
— Southwest Airlines (@SouthwestAir) 1 апреля 2019 г.
I completely apologize, we are currently experiencing a System-Wide Outage we are working diligently to get it back up and running. We do not have a specific time as yet. TMC
— Delta (@Delta) 1 апреля 2019 г.
American Airlines similarly confirmed that the glitch had impacted regional carriers, tweeting that the issue was indeed caused by AeroData.
AeroData is currently experiencing a technical issue that is impacting multiple carriers. They’re working on a fix as quickly as they can.
— American Airlines (@AmericanAir) 1 апреля 2019 г.
The issue follows on reports last week about a similar problem caused by Sabre, a third party vendor used by airlines for printing tickets and making reservations. That issue similarly caused widespread flight delays for airline passengers across the US last Tuesday.