NEW DELHI (Sputnik) — A passenger being thrashed and dragged on the runway by ground officials of an Indian airliner has triggered shock and disbelief. The scuffle reportedly took place when an elderly passenger entered into an argument with two ground staffers of IndiGo Airlines.
The irate airline staffers then stopped the passenger, identified as Rajiv Katyal, from boarding the ferry bus and dragged him by his arms and pinned him to the ground before thrashing him. The incident was caught on camera by another airline official trying to intervene.
Delhi Airport shocker: IndiGo employees manhandle passenger#ITVideo
— India Today (@IndiaToday) 8 ноября 2017 г.
For more: https://t.co/NounxnP7mg pic.twitter.com/M4xEdCYDf2
The video, which has gone viral on social media has prompted the government to respond assuring strict action against the airline to avoid such incidents in the future.
Meanwhile, the airline has apologized for the incident while informing the media that "it does not reflect its culture."
We truly apologise to Mr. Rajiv Katiyal for this incident & assure him that the employee has been terminated. pic.twitter.com/9xZcSftgit
— IndiGo (@IndiGo6E) 7 ноября 2017 г.
The incident reportedly occurred on October 15 when IndiGo flight 6E 487 landed in Delhi from Chennai. After alighting from the Airbus A-320, the passenger got into a heated argument with airline staffers over alleged mismanagement during the flight as the audio suggests. The airline staffer has alleged that Katyal abused them with obscene language.
Junior aviation minister of India Jayant Sinha spoke to the President of IndiGo airlines and has called for a detailed report on the incident.
