According to numerous reports, hundreds of users have not been able to connect to the Amazon Prime Video app. It apparently went down on Thursday morning. Media outlets have suggested that Amazon Prime Video was not working in the UK as late as 9:45 a.m. GMT.
Apologies for the trouble with Amazon Prime Video. We're aware of this issue, and currently working on it. Appreciate your patience until we resolve the same. ^RJ— Amazon Help (@AmazonHelp) November 7, 2019
Most of the affected users are from the UK and other European countries, however, according to online tracker Down Detector, the US is also experiencing certain technical problems, although it is nighttime or very early morning in the country.
Amazon Prime Video is an internet video-on-demand service, created by the company in 2006. At the moment, it covers around 26 million users across the globe.