It isn’t just the TSA up for review on the site, you can also leave reviews about your experiences with other agencies such as the Social Security Administration, national parks, the Department of Motor Vehicles and every other government service you can think of.
— Yelp (@Yelp) August 18, 2015
"As this agreement is fully implemented in the weeks and months ahead, we're excited to help the federal government more directly interact with and respond to the needs of citizens and to further empower the millions of Americans who use Yelp every day," Yelp wrote in its blog post about the new deal.
So far only two airports are participating in the TSA review system on Yelp, Los Angeles International Airport (LAX) and Long Beach Airport (LGB).
Comments range from extremely pleased to extremely dissatisfied, and they currently have two stars with 71 reviews.
One user named Nicole B. wrote about her experience while trying to fly with a vibrator.
“I have never felt so violated in my entire life. He had no right to do what he did. I wasn't asking to be sexually harassed because I had a vibrator in my bag. I understand needing to see what it is, but to hold it to your face and practically sniff it? Out of line and completely violating.” Nicole B. wrote with her one star rating.
Another user named Matthew S. opted to give the agency 5 stars, writing, “My plane has never been bombed or hijacked. I have never died from an aggressive or psychotic or extremist individual with a weapon while flying from LAX.”