21:57 GMT +317 October 2019
Listen Live
    The Samsung Galaxy Fold smartphone is seen during a media preview event in London, 16 April 2019. Samsung is hoping the innovation of smartphones with folding screens reinvigorates the market.

    Samsung Issues Warning Not to Apply ‘Excessive Pressure’ to Galaxy Fold

    © AP Photo / Kelvin Chan
    Tech
    Get short URL
    258
    Subscribe

    As the updated Samsung Galaxy Fold is finally being released after a months-long delay, a new Samsung video warns users about how fragile the device is.

    The video starts with a reminder that the Fold's display comes protected and needs no extra film - one of the reasons why early units got damaged was because reviewers peeled that layer off. However, the video also advises potential buyers to "use a light touch."

    The company earlier said it had fixed most of the issues with their foldable phone by extending the top screen layer beneath the bezels so it would be impossible to peel it off, shrinking down the gaps by the hinge, and adding plastic caps to prevent dust or debris from getting in.

    The company also advises against adding any additional screen protectors which could interfere with the folding display and not to apply “excessive pressure” to the touchscreen when tapping it.

    Finally, the company explained that the device uses strategically-placed magnets to keep it secure when folded, so it shouldn't be placed near keys or coins that could damage it. The device also shouldn't be kept near debit or credit cards, basically meaning that it would be best to carry the $2,000 device separately from everything else. Samsung even warns that you may want to consult your doctor before use if you have an implantable medical device.

    The video ends with a note that Samsung created the Galaxy Fold Premier Service to help you care for the foldable phone-slash-tablet. However, it remains unclear what will be included in the service aside from a personal setup session, training session, and phone support.

    Related:

    South Korean Court Orders to Reconsider Samsung Heir's Bribery Case - Reports
    Class-Action Lawsuit Claims Apple, Samsung Phones Exceed FCC Radiation Limits
    How Trump's Trade War With China Struck the Wrong Target Hitting Apple & Propping Up Samsung
    Aussie Regulator Alleges Samsung Ads Falsely Represented Galaxy Phones as Water-Resistant
    K-Pop Star Slams Samsung for Disrespecting China's 'Territorial Integrity', Ditches Company
    Samsung Announces Galaxy Note 10, 10 Plus – With Only One 5G Version Available Internationally
    Tags:
    delay, foldable phone, Samsung Galaxy Fold, Samsung
    Community standardsDiscussion
    Comment via FacebookComment via Sputnik