Russian diplomats should resort to more effective measures in protecting the interests of their compatriots in complex situations abroad, President Dmitry Mevedev said on Thursday.
Medvedev met on Thursday with diplomats from the Russian Foreign Ministry ahead of Russian Diplomat’s Day celebrated on February 10.
“It is important to resort to measures concerning the protection of interests and dignity of Russian citizens abroad, particularly of those who under various circumstances, even accidental ones, get into trouble,” Medvedev told the diplomats.
The president said he often hears complaints about ineffective and untimely help from Russian diplomats abroad.
“It of course could be biased opinions and they do not always reflect the real situation, but in any case I call on you to be more sensitive in dealing with our citizens, who are in a complicated situation abroad and who must realize that the Foreign Ministry will come for their help and render qualified assistance,” Medvedev said.
Thousands of Russians were recently left stranded abroad after one of the major Russian tourist agencies, Lanta-Tour, went bankrupt and failed to pay for their hotel reservations and flight tickets.