Users from the UK, Ireland, Portugal, Germany and Italy have taken to social media to report their technical issues, writing that they were "unable to use their mobile's internet and broadband services".
Vodafone Ireland and Vodafone UK have commented on the matter, saying that they are "currently investigating a potential disruption to our fixed and mobile services".
Update: Our service teams are currently working on resolving this issue and we will provide updates shortly. We thank you for your patience as we work to get this fixed.
— Vodafone Ireland (@VodafoneIreland) 13 июня 2019 г.
"Due to technical problems, we are having difficulties in our fixed and mobile services nationwide. This situation is already in the process of being resolved. We apologise for any inconvenience and appreciate your understanding", Vodafone Portugal said in a tweet.
Olá, devido a problemas técnicos, estamos com dificuldades nos nossos serviços fixo e móvel a nível nacional.
— Vodafone Portugal (@VodafonePT) 13 июня 2019 г.
Esta situação já se encontra em fase de resolução.
Lamentamos todos incómodos causados e agradecemos pela compreensão.
The problem appeared at a time when Vodafone is concentrated on the start of its first 5G services in the UK.
Social media users have shared numerous posts complaining about the network.
Good4U HQ waiting for #Vodafone internet to come back 👀 pic.twitter.com/kiEODaZOAj
— Good4U (@Good4UNutrition) 13 июня 2019 г.
Vodafone users: pic.twitter.com/Cl9bZsC27q
— DM23 (@DMtwentythree) 13 июня 2019 г.
"When Vodfafone is not working", a tweet says.
Quando la Vodafone non funziona.#VodafoneDown pic.twitter.com/miEqbUazRZ
— Marion98 (@Marion9810) 13 июня 2019 г.
Vodafone is a British telecommunications company that predominantly operates services in Asia, Africa, Europe, and Oceania. The company was ranked 4th by the number of mobile customers it has as of 2018 among mobile operator groups globally.
