However, its seating policy is markedly less sophisticated: a Turkish man and his nine-year-old daughter weren't allowed to sit together on the train because of Islamic law, Turkey's Dokuz8haber news portal reported.
Fatih Erciyes says that he approached the ticket office to buy two tickets for the Turkish State Railways (TCDD) train.
He says the cashier refused to sell him two tickets for seats next to each other for him and his daughter, because "according to current practice male and female passengers don't sit next to each other."
Erciyes asked "what kind of practice" the cashier was talking about, and the employee replied, "It is not approved by Islam."
He told Dokuz8haber that he was stunned by the response.
Kızıyla yolculuk yapmak için bilet almak isteyen babaya TCDD görevlisi 'İslama aykırı diyerek bilet vermedi'https://t.co/8FWfkuD5qi— dokuz8 (@dokuz8haber) 18 января 2017 г.
The tickets Erciyes bought.
"I'm still in shock. I had to buy tickets for myself and my daughter in the same carriage, but not near each other. I called customer support and they confirmed that they don't sell tickets to men and women sitting next to each other, but they said that 'there is no religious component, this is connected to the current registration system and sale of tickets on public transport. Because female passengers often don't want to see a male beside them, the booking system automatically books and chooses seats in that format,'" Erciyes relayed.
"The most surprising thing is that in this case, the relationship between people obtaining the tickets is not taken into account. They can (decide) not to sell you a ticket next to your mother, daughter or wife. Do we have completely no respect for the institution of family?" Erciyes asked rhetorically.
"In connection with this, the passenger was asked to buy tickets for seats which were not next to each other, but in the same carriage, to which he agreed. The ticket sales were carried out in accordance with all the rules and established procedures," the company stated.
By 2018 the high-speed rail line will stretch under the Bosporus to central Istanbul, making it the first high-speed train to connect Asia and Europe. Perhaps by then, its seating regulations will be more family-friendly.
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