"This is not intended to deliberately make things more complicated. But we simply do not have the sufficient resources for this," the Foreign Ministry's IT manager Ari Uusikartano told Finnish national broadcaster Yle, referring to staff cutbacks, which left many offices struggling with a personnel shortage.
Besides, even with the electronic application available, the applicants would have to appear at a Finnish mission in person anyway to be interviewed and make a payment for the application. Still, the electronic service could have saved the applicants a difficult and perilous journey, as Finland has no diplomatic missions a number of war-torn countries in the Middle East. Therefore, Syrians and Iraqis are forced to travel to the Turkish capital of Ankara to initiate the process, whereas Afghanis have to travel to New Delhi in India.
Recently, the minimum income requirement for a refugee to be able to apply for reunification with his family in Finland has been increased. For a family with two children, this would amount to a net income of 2,600 euros a month, implying a monthly salary of almost 4,000 euros, which is far more than the average wage in areas such as the municipal sector.
Earlier, Finland's austere immigration policy spurred criticism from Amnesty International and the United Nations Refugee Agency UNCHR, which both argued that stricter rules for family reunification would significantly hamper integration.
"On the one hand, the government emphasized the need for effective integration but on the other hand, they take action that does not support the effective integration while at the same time adopting a whole package of measures likely to impair the proper protection of asylum seekers," Susanna Mehtonen, legal expert at Amnesty International in Finland told Yle.
"We are concerned about family reunification, as regards the potential for a whole family to start a new life in the new country. This is crucial for successful integration. It is difficult for a human being to attach themselves to a new country when you are still worried about your family left in the home country," he said.