New Delhi (Sputnik): The incident happened on July 23 on a British Airways London-Berlin flight in which A.P. Pathak, an official of the Indian Engineering Service, was traveling with his family.
India's Civil Aviation Minister Suresh Prabhu has ordered a thorough probe into the incident and has asked the DGCA (Director General of Civil Aviation) to obtain a detailed report from British Airways.
"We were traveling to Berlin from London in British Airways…our son started crying and a flight attendant came and threatened to off-load us if the kid did keep quiet. After a while, we were called and forced to de-board the plane," A.P. Pathak told media.
We were travelling to Berlin from London in British Airways, Our son started crying and a flight attendant came and threatened to offload us if our kid doesn't keep quiet and after a while, he called security and we were offloaded: A.P Pathak, Passenger pic.twitter.com/gFm47qgOIw— ANI (@ANI) August 9, 2018
"It was an act of racial discrimination, I request an apology and compensation for harassment of an Indian," Pathak said.
I have given a letter to Aviation Minister Suresh Prabhu and EAM Sushma Swaraj and complained to British Airways but they have not replied yet, it was an act of racial discrimination, I request an apology and compensation for harassment of an Indian: A.P Pathak, Passenger pic.twitter.com/6bb5wekgaZ— ANI (@ANI) August 9, 2018
After the case caught media attention, British Airways said that they do not tolerate discrimination and are investigating the matter.
"We take claims like this extremely seriously and do not tolerate discrimination of any kind. We have started a full investigation and are in direct contact with the customer," British Airways said in a statement.