Do It Yourself! Apple Allows Self-Repairs for iPhones and Macs
05:56 GMT 18.11.2021 (Updated: 18:40 GMT 19.10.2022)
Customers who send in broken parts of their devices to Apple will receive credit toward the purchase of new parts.
Apple has announced that users will be able to get certain parts and tools to repair iPhone 12 and 13 - and eventually, MacBooks, breaking with the firm's established opposition to DIY repairs. According to the company, it will start allowing consumers to order parts to fix screens, batteries, and cameras.
"Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed", Apple COO Jeff Williams said in a statement.
This is a major change in Apple's policies, as the corporation previously opposed DIY options, citing security and safety concerns.
As a result, some repairs were impossible without access to hardware or software tools, available in Apple Stores only, and their prices were usually higher than those in independent outlets.
© AP Photo / Charles Rex ArbogastThe Apple iPhone X sits on display at the new Apple Michigan Avenue store along the Chicago River Friday, Nov. 3, 2017, in Chicago.
The Apple iPhone X sits on display at the new Apple Michigan Avenue store along the Chicago River Friday, Nov. 3, 2017, in Chicago.
© AP Photo / Charles Rex Arbogast
This change of heart, however, was not voluntary: it comes as both federal and state authorities have been throwing their support behind "Right-to-Repair" proponents, pressing for regulatory changes to make DIY fixes easier.
In July, the Federal Trade Commission stated it would ramp up law enforcement against tech companies, to eliminate "unfair anti-competitive restrictions on third-party repair or self-repair of items".