Google's "Digital Unlocked" program aims to ensure that every single small business in India that wants to go digital has access to quality training. The training will be offered online, offline and on mobile phones. A research by KPMG, global research and audit firm, suggests that 68 per cent of the 51 million Indian small and medium businesses (SMBs) are offline. Google hopes to cash in on this unique opportunity by launching a training program to empower SMBs with essential digital skills that will enable them to get online and start relying on the internet to grow their business.
The Indian government invites Google to involve in strengthening the country's move towards cyber commerce. "In a larger push, I want Google to be involved in a more meaningful way. The more digital we go, the more challenges there will be in terms of cyber security," Ravi Shankar said at an event in Delhi where Pichai announced the Digital Unlocked initiative for India's SMBs. Ravi Shankar's remarks are very important for Google as the Indian Government plans to launch a $150 million project related to cyber security.
"Google India needs to tailor its operation more to India's psyche, local languages, local aspirations, local products… India's digital economy is going to be $1 trillion plus in the coming 3-4 years," Ravi Shankar said.
In 2016, Google had launched Google My Business aimed at helping SMBs gain an online presence on Google Search and Google Maps, without having to invest in a website or domain. Over eight million Indian SMBs are already on these platforms, with thousands more coming online every month.
Revenue collection for Google India has witnessed a sharp jump in past two years and explains the reason for the continuing focus on the country. Its annual turnover crossed $887 million in 2015-16.